For Protection Plus members

Your Travel Concierge

Ask anything about your trip or your Vohxe order. Email support@vohxe.com and a person replies within one business day.

Sign in below with the email on your order.

  • Email support@vohxe.com
  • Reply within one business day
  • Knows your Vohxe orders

What you can ask

A concierge that knows your trip and your order.

From what to pack to what to do when a flight is cancelled, and where your Vohxe order is right now. It reads your own orders and tracking, so you never have to paste an order number.

  • Packing lists
  • Carry-on rules
  • Visas and entry
  • Delayed or cancelled flights
  • Where your order is
  • Your bag's warranty
Example
What should I pack for 5 days in Lisbon in October?
For 5 days in Lisbon in October you can travel very light. Expect low 20s Celsius by day, mid teens at night, and a decent chance of a rainy spell later in the month. Those hills are steep and the calçada pavement gets slippery when wet, so pack shoes with real grip.
And where is my order?
Your Travel Bag 2.0 in Rose left Memphis this morning with UPS and is due Saturday. Ask me any time for the latest scan.